1. Acceptance of Terms
1.1. Welcome to Paakhi Travels (Addressed as “We”, “Us”, “Our”). By accessing or using our services, including but not limited to browsing our website, making bookings, and engaging in travel-related activities, you signify your acceptance of these terms and conditions (“Agreement”).
1.2 Under any unprecedented force majeure situation or any changes in Government policy, we reserve the right to supersede any part of these ‘Terms and Conditions’ with an alternate and valid enforceable provision.
2. Booking and Reservations
2.1. All bookings and reservations made through Paakhi Travels are subject to availability and confirmation by our travel partners and suppliers. We reserve the right to reject, modify, or cancel bookings at our sole discretion, without liability. We would be notifying the customers about the same.
2.2. Payment for bookings is due according to the payment terms specified during the booking process. Failure to make timely payments may result in the cancellation of your reservation.
2.3. Any changes to bookings are subject to availability and the policies of our travel partners. Additional charges may apply for changes if the customer wants to change/modify the planned itinerary.
2.4 When a guest books the travel package with us and provides his/her information and consent for initiating the booking and thereafter makes the payment of registration amount, indicates that the guest is interested in the tour and has read, understood and accepted all the ‘Terms and Conditions’ mentioned on Paakhi Travels website/ travel planner/ brochure / booking form.
2.5 In case, the booking formalities are processed by the guest on behalf of his/her family, s/he is deemed to have been authorized to do so by his family members after reading, understanding and accepting all the Paakhi Travels ‘Terms and Conditions’ mentioned on the website/ travel planner/ brochure / booking form.
2.6 A guest must ensure that all the information provided by him/her while filling out the booking form is accurate, as the booking is processed based on this information. In case of any incorrect information, the loss or cost incurred for amendment will be borne by the guest.
3. Cancellations and Refunds
3.1. Cancellation policies vary by travel product and service provider. Please review the specific cancellation policy associated with your booking before making a reservation.
3.2. Refunds, if applicable, will be processed in accordance with the terms of the service provider. Paakhi Travels reserves the right to charge cancellation fees as per the service provider’s terms.
3.3 Cancellation of services must be provided at least 30 days prior or must be checked by calling us to get an overview of the cancellation charges.
3.4 Once the booking is cancelled, it cannot be reinstated. Any reversal/ re-booking will be treated as fresh booking and additional charges may apply.
3.5 Paakhi Travels will not be liable for cancellation of tours due to unforeseen circumstances like natural calamities, weather conditions, government/political disputes, travel union disputes, air/water/land travel disputes or any other type of unforeseen circumstances.
4. Travel Documents and Requirements
4.1. It is your responsibility to ensure that you have valid passports, visas, and any other travel documents required for your destination. Paakhi Travels is not liable for any expenses or damages arising from the failure to obtain necessary travel documents.
4.2. You are responsible for complying with the entry requirements of your destination, including health and vaccination requirements.
5. Travel / Medical Emergency Liability
5.1. Paakhi Travels strongly recommends purchasing comprehensive travel insurance to cover unforeseen events, such as trip cancellations, medical emergencies, or lost luggage. We do not provide travel insurance but can offer assistance in selecting suitable options.
5.2 Paakhi Travels will not be responsible of any type of loss of luggage, loss of documents, personal/accidental type of incident or medical emergencies occurred during the time of travel with us.
5.3 Any medical emergencies during the time of travel occurred due to any reasons like weather, natural calamity, acclimatization to high altitude, recklessness of the client or even loss of life due to any reasons, Paakhi Travels will not be liable.
6. Liability and Disclaimers
6.1. Paakhi Travels acts as an intermediary between clients and service providers, including airlines, hotels, and transportation companies. We are not liable for any injury, loss, damage, delay, or expense resulting from the actions or omissions of these service providers.
6.2. To the extent permitted by law, Paakhi Travels disclaims all warranties, whether express or implied, regarding the accuracy, reliability, or availability of our services.
6.3. You agree to indemnify and hold Paakhi Travels harmless from any claims, losses, liabilities, and expenses arising from your use of our services.
7. Changes to Itinerary
7.1. Service providers may make changes to itineraries, schedules, accommodations, or services. Paakhi Travels will make reasonable efforts to notify you of such changes and assist in finding suitable alternatives if necessary. We will make sure that our travelers do not suffer during their travel we will do all things necessary to make the experience smooth.
7.2. Paakhi Travels is not responsible for any additional costs incurred due to changes made by service providers or changes made ad-hoc by the client during their travel.
8. Modifications to Terms
8.1. Paakhi Travels reserves the right to modify or amend these terms and conditions at any time. Any changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the modified terms.
10. Privacy and Data Protection
10.1. Paakhi Travels respects your privacy and handles your personal information in accordance with our Privacy Policy.
By using our services, you acknowledge that you have read, understood, and agreed to these comprehensive terms and conditions.